Approach the Counter
Take a number.
Tell us the wicket.
Send a counter request and the desk routes it to the right window — commercial, credit union, or savings. We reply within two business days.
@
☎
Telephone+1 (440) 388-9416
⌂
The Hall850 Euclid Ave, Ste 819
Cleveland, OH 44114, United States
Cleveland, OH 44114, United States
⏱
Counter HoursMon–Fri, 9:00–17:30 ET
Matters by appointment
Matters by appointment
No.
Matter NumberQuote your DEP line on every letter — the hall files by wicket and number, not by memory.
Before You Queue
What helps us route fast
Name the wicket if you know it (commercial, credit union, savings). Tell us the charter type involved — national bank, federal CU, S&L — and any supervisory deadline already on the calendar. Legacy documents (Morris Plans, industrial banks, old S&L stock) are welcome; say what century the file comes from.